Troubleshooting

To keep all your Apple devices up to date, you can use iCloud to sync your data. Occasionally, the automatic iCloud sync doesn’t work, and new tasks...

The Structured Cloud is our own sync solution to sync your devices seamlessly. As this is still a beta feature, you might experience some hiccups. H...

Sometimes the Apple Watch is stuck in an endless syncing loop or not syncing at all. Unfortunately, this issue is often due to iCloud, which means we ...

If you don't receive the Structured Cloud login email, check your spam folders and whether you entered the correct email address . In rare ca...

Sometimes, users might experience issues when logging in to Structured Web . Usually, this issue can be resolved easily. However, as Structured Web i...

On Apple devices, you can import external calendars and to-do lists into Structured. However, sometime users face the issue that one or more of th...

Occasionally, deleted events or tasks from your external calendars or to-do lists might still show up in Structured. However, usually, this can be add...

Occasionally, the Structured AI displays an error message . Usually, this can be fixed easily. Following, you can learn more about the different erro...

If you are not receiving notifications, there is usually a simple solution to fix this issue. Following, we provide troubleshooting for both Apple a...

Sometimes Structured doesn’t show up as a widget option in your widget gallery, or the widgets are not updating , meaning, they appear blurry...

Sometimes it might happen that the Structured Complication of your Watch Face is blurry or not updating on watchOS 10. Usually, this can be fixed easi...

Occasionally, it happens that you cannot edit or delete your recurring tasks. This issue can either affect your preset “Rise and Shine” and “Wind D...

Sometimes it happens that you cannot edit or delete your preset “Rise and Shine” and “Wind Down” tasks. It may also happen that they duplic...

Sometimes imported events or to-dos from your Calendar or Reminders app are flashing, keep appearing and disappearing or uncheck themselves ...

Sometimes imported events or to-dos from your Calendar or Reminders app appear duplicated in Structured. This can usually be fixed easily. In case...

Sometimes tasks might be invisible on Mac . Meaning, you create a task on Mac or on another device, but it does not show up in your Mac timelin...

If your music stops playing when checking off tasks or adding new tasks in Structured, your app version is probably outdated. Please ensure to update ...

In rare cases, the Structured app shows an incorrect date, meaning the date does not match the weekday. Usually, this can be fixed easily. First, ensu...

It may sometimes occur that the Structured Pro version you purchased is missing , for example, after switching devices or changing your Appl...

Sometimes users face issues when trying to upgrade to Structured Pro for the first time. Luckily, this can be fixed easily! Usually, a restart of yo...

Sometimes users experience performance issues in terms of freezes , crashes or high CPU . This can be caused by several things. Following, you...

Sometimes users experience issues downloading the Structured app onto their devices. This might be due to an outdated operating system , or because t...