My Structured App is Freezing or Crashing

Sometimes users experience performance issues in terms of freezes, crashes or high CPU. This can be caused by several things. Following, you can learn how to address these issues.

First, please ensure that your operating system and your Structured app are on the latest version. You can also try to restart your device or to reinstall the app.

Sometimes, the freezing or crashing issue is caused by the Calendar or Reminders import. However, there is a workaround to address this issue:

1. Open your device's ⚙️ System Settings

2. Head over to ✋ Privacy & Security

3. Click on Calendars and / or Reminders

4. Revoke Structured's access to Calendar and / or Reminders

5. After revoking the access, the freezing of Structured should stop.

If you still want to integrate your calendars and to-dos into Structured, you need another Apple device. When activating the Calendar and / or Reminders sync on another device, the events and to-dos will also be displayed on your Mac device using either iCloud sync or Structured Cloud sync.

Recently, a few users experienced freezing issues when editing recurring tasks. This issue is caused by the OpenDyslexic font. OpenDyslexic is a font created for users facing difficulties due to dyslexia.

To resolve this issue:

1. head over to your ⚙️ Structured Settings

2. Tap on Customization in the General section.

3. When scrolling down, you will find the Font section, where you can choose the System font. Now you should be able to edit your recurring tasks again.

We weren't able to resolve the issue yet, but we are working on resolving the issue soon so you can use Structured with OpenDyslexic font again.