My Structured App is Freezing or Crashing

Sometimes users experience performance issues in terms of freezes, crashes, or high CPU. This can be caused by several things. Following, you can learn how to address these issues.

First, please ensure that your operating system and your Structured app are on the latest version. You can also try to restart your device or to reinstall the app.

Freezes refer to specific buttons or parts of your / the entire screen freezing while using Structured. Some parts of the screen become unresponsive, and users have no other option than to force quit the app. However, there are usually some things you can adjust to address the freezes.

Since the iOS 26 release, some users are experiencing freezing issues in Structured. For example, the lower part of the screen freezes when creating or editing a task. Unfortunately, this issue is probably caused by the liquid glass UI not performing very well on 'older' devices, such as the iPhone 15 and earlier.

However, there are some settings you can adjust to improve the performance. For example, you can reduce the transparency in your general settings. This will basically remove the liquid glass effect. To do so:

1. Open your general Settings app.

2. Tap Accessibility and select Display & Text Size.

3. Enable Reduce Transparency.

You can learn more about improving your device's performance on iOS 26 here.

In rare cases, users experience freezing issues when editing recurring tasks. This issue is caused by the OpenDyslexic font. OpenDyslexic is a font created for users facing difficulties due to dyslexia.

To resolve this issue:

1. Head over to your ⚙️ Structured Settings.

2. Tap on Customization in the General section.

3. When scrolling down, you will find the Font section, where you can choose the System font. Now you should be able to edit your recurring tasks again.

We weren't able to resolve the issue yet, but we are working on resolving the issue soon so you can use Structured with OpenDyslexic font again. Please note that this issue doesn't affect all users using OpenDyslexic.

Crashes refer to the app closing automatically during the launch or while using the app. Crashes in Structured are super rare and are mainly caused by the Apple Calendar or Apple Reminders import.

Occasionally, the freezing or crashing issue is caused by the Calendar or Reminders import due to a bug sending plenty of task copies back and forth, which in turn overloads the app. However, there is a workaround to address this issue:

1. Open your device's ⚙️ System Settings

2. Head over to ✋ Privacy & Security

3. Click on Calendars and / or Reminders

4. Revoke Structured's access to Calendar and / or Reminders

5. After revoking the access, the freezing of Structured should stop.

If you still want to integrate your calendars and to-dos into Structured, you need another Apple device. When activating the Calendar and / or Reminders sync on another device, the events and to-dos will also be displayed on your Mac device using either iCloud sync or Structured Cloud sync.