My Calendar or To-Do List Doesn’t Show Up in Structured

Sometime users face the issue that one or more of their calendars or to-do lists do not show up in Structured. There are multiple reasons why they are missing, which can usually be fixed easily.

You can learn how to enable the integrations in the first place for calendars here and for to do lists here.

In general, please check if all of your devices are updated to the most recent Structured and iOS version, as not updated devices usually cause a lot of trouble.

If the calendar you want to integrate is not listed in the ⚙️ Structured Settings in the first place, the calendar in question might not have been added to your device.

To check whether your calendar is ready to be imported to Structured, see if its events show up in your Apple Calendar. If they are not displayed, follow these steps:

1. Open the general ⚙️ Settings app on your device

2. Scroll down, tap Calendar and then Accounts

3. Tap Add Account, select your provider, and enter your credentials

4. Now, your calendar should be ready to be imported in your Structured app.

By default, some shared Google calendars are not synced with apps. You have to enable them first on Google's end. To achieve that, click here, sign in to your Google account and select every calendar, you would like to sync.

After a few minutes, the calendars should now appear in the calendar list within the ⚙️ Structured Settings. If the calendars don’t appear in the list, open the Apple Calendar app and check whether they are available there.

Please note, that some business or company calendars don’t allow third party access, which is why they cannot be imported to Structured.

If newly created or changed events and tasks are not showing up immediately, please note that sometimes it can take a while until your events show up or updated in your Structured timeline.

Since Structured uses the Apple Calendar system, there is no way to manually refresh calendars or reminders, but you can change some settings to automatically refresh the events or to-dos more often:

1. Head over to your device’s general ⚙️ Settings app

2. Scroll down to Calendar, then select Accounts and Fetch New Data (at the very bottom)

3. Ensure your account is set to Push or Fetch (not to Manual)

4. Select Every 15 Minutes at the very bottom.

Now your device will automatically refresh your imported events and tasks every 15 minutes and updates appear faster in Structured. Please note, that this option is disabled if you have Low Power Mode turned on.

If it takes some time until updates from your Calendar or Reminders import are synced with all of your devices, it is probably due to using iCloud sync instead of Structured Cloud sync.

The Calendar and Reminders import should be enabled on one device only to avoid duplicating events. However, when changing events in your original calendar or to-do list while using iCloud sync, you have to access the main device you enabled the integration import for Structured on to sync the updates with your other Apple devices using Structured.

With Structured Cloud, this is not necessary anymore, as it also enables background sync. You can learn how to enable Structured Cloud sync here below the iCloud sync section: How to Sync Structured Across Your Devices

If rejected calendar events or declined invitees are showing up in Structured, you might have to change your original calendar settings so that rejected events don’t show up anymore. If an event shows up in your Apple Calendar, Structured will import this event, whether it has been rejected or not.

If your to-do list is not showing, you might need to set up the account in the ⚙️ Settings app first. To do so, just follow these simple steps:

1. Open the Settings app

2. Scroll down, tap Reminders and then Accounts

3. Tap Add Account, select your provider, and enter your credentials

Please note, that some to do providers are incompatible with Apple Reminders (e.g. Google Tasks), which means they are also incompatible with Structured. Furthermore, as some business accounts do not allow access from third party apps the to-dos cannot be imported to Structured.

In case this happens, please ensure you enabled the calendar or reminder import on one device only. You can learn more about this here: My Imported Events Duplicate