Troubleshooting

Explore solutions to common issues and enable a smoother user experience.
Sync & Integrations
My iCloud Sync Is Not Working
To keep all your Apple devices up to date, you can use iCloud to sync your data. Occasionally, the automatic iCloud sync doesn’t work, and new tasks...
My Structured Cloud Is Not Working
The Structured Cloud is our own sync solution to sync your devices seamlessly. As it's still a beta feature, you might experience some hiccups. Ho...
My Apple Watch Is Not Syncing
Occasionally, the Apple Watch is stuck in an endless syncing loop or not syncing at all. Unfortunately, this issue is often due to iCloud, w...
My Apple Watch Doesn't Show a Log-in Button
When enabling and logging in to Structured Cloud sync on the Apple Watch, some users don't see the login button on their Watch to enter the 6-digit ...
I Don't Receive a Log-in Email
If you don't receive the Structured Cloud login email , check out the following troubleshooting. Spam Folder : Check whether the login email land...
I Cannot Log-in to Structured Web
Sometimes, users might experience issues when logging in to Structured Web . Usually, this issue can be resolved easily. However, as Structured Web i...
My Imported Events or Tasks Don't Show Up in Structured
On Apple devices, you can import external calendars and to-do lists into Structured. However, sometime users face the issue that one or more of th...
My Deleted Imported Events Still Show Up in Structured
Occasionally, deleted events or tasks from your external calendars or to-do lists might still show up in Structured. However, usually, this can be add...
My Structured AI Shows an Error Message
Occasionally, the Structured AI displays an error message . Usually, this can be fixed easily. Following, you can learn more about the different erro...