Please note that this Help Center article is not legally binding. You can find our complete and official Privacy Policy, Terms of Service and Data Processing Agreement under the respective links.

The protection of your privacy when using Structured is very important to us. We neither sell any data nor track you. Your data is your business. However, some data must be processed when using Structured.

Following, you can learn which personal data is processed when downloading and using Structured and how this data is being handled.

When downloading Structured, certain information is processed by the respective app store, e.g. your username or your email address. This data is processed exclusively by the app store and is beyond our control.

When using Structured you can enter, manage and edit various information, notes, tasks and activities. In particular, your entries may also contain personal data such as names, addresses, email addresses and telephone numbers.

This information will be stored locally on your device, and therefore we cannot access it, unless you enable iCloud sync or Structured Cloud sync. If you enable one of our sync solutions, we will only process your data to sync it between your devices. For more information, check out the sections below.

The iCloud sync relies on an external service provider (Apple Inc.). When enabling access for Structured to iCloud Drive in your device's settings, accept the Terms and Conditions of this service as well as the Data Processing Agreement.

When registering for the iCloud sync, the data you enter in Structured will be shared with Apple in order to sync your devices. This may involve, for example, tasks, reminders, your settings and calendar events.

The Structured Cloud sync relies on an external service provider (Supabase Inc.). When enabling the Structured Cloud, we will ask you to accept the Terms and Conditions of this service as well as the Data Processing Agreement.

When registering for the Structured Cloud, we use your email address, enabling you to sync your tasks in Structured between your devices. Moreover, we process the data that you enter in Structured. This may involve, for example, tasks, reminders, your settings and calendar events.

The Structured AI uses an external service (OpenAI LP) to generate the response to your instructions. When using the Structured AI, we will ask you to accept the Terms and Conditions of this service as well as the Data Processing Agreement.

The data you enter into the Structured AI will be sent to our and OpenAI's servers. The data may include, for example, new or existing tasks, reminders, or details in appointments and may be stored for up to 30 days on our and OpenAI's servers to help improve the feature.

Please note, that the AI is always deactivated when you are not using the Structured AI. OpenAI never has access to your calendar entries, tasks or events.

To help improve the app and identify problems or bugs, the app automatically collects very limited and anonymous analytics data in iCloud. This data cannot be linked to you.

In case you prefer not to share anonymous analytics, you can deactivate this option in the app settings. Simply open the ⚙️ Structured Settings > Privacy & Permissions > Anonymous Analytics > Control > Stop Sharing Analytics.

If you decide to donate your (personal) data in the Structured settings, we process this data in order to improve the intelligent functions of Structured or to suggest tasks to you, for training and research purposes.

In doing so, we process your tasks, reminders, details in appointments, calendar events settings, and your usage data.

The data donation is disabled by default but can always be enabled or disabled in the ⚙️ Structured Settings > Privacy & Permissions > Donate Your Data > Control > enable / disable Donate Data.

If you have encountered a problem with your Structured, we might ask you to share your Diagnostic Data. Since Structured doesn’t collect any personalized data, this is the best option to enable the customer support to investigate your problem.

The diagnostic data will include a copy of all your Structured data. However, the titles of your tasks, will be encrypted, ensuring that no one will be able to read them. Additionally, your Structured User ID is shared, which will allow us to check your payment status. Also included will be some logs of notifications, iCloud, and an overview of which settings you have enabled.

The diagnostic data will only be used to help solve your problem and will not be shared with any third parties.