Due to a bug in early versions of macOS 12, the app is unable to start and crashes on launch on macOS 12.2 and below. We are investigating this issue, but are unable to resolve it until now.
The app works fine on macOS 12.3 and above. Therefore, we kindly ask anyone experiencing this issue to upgrade to a later version of macOS 12. It is not required to update to macOS 13.