Troubleshooting

To keep all your Apple devices up to date, you can use iCloud to sync your data. Sometimes the automatic iCloud sync doesn’t work, and new tasks don...

The Structured Cloud is our own sync solution to sync your devices seamlessly. As this is still a beta feature, you might experience some hiccups. H...

Sometimes the Apple Watch is stuck in an endless syncing loop or not syncing at all. Unfortunately, this issue is often due to iCloud, which means we ...

When enabling and logging in to Structured Cloud sync on the Apple Watch, some users don't see the login button on their Watch to enter the 6-digit ...

Sometimes, users might experience issues when logging in to Structured Web . Usually, this issue can be resolved easily. However, as Structured Web i...

Sometimes, the Structured AI displays an error message . Usually, this can be fixed easily. Following, you can learn more about the different error m...

On Apple devices, you can import external calendars and to-do lists into Structured. However, sometime users face the issue that one or more of th...

If you are not receiving notifications, there is usually a simple solution to fix this issue. You can learn below how to deal with notification issues...

If you are not receiving notifications, there is usually a simple solution to fix this issue. You can learn below how to deal with notification issues...

Sometimes Structured doesn’t show up as a widget option in your widget gallery, or the widgets are not updating . This issue is commonly cau...

Sometimes it might happen that the Structured Complication of your Watch Face is blurry or not updating on watchOS 10. Usually, this can be fixed easi...

Sometimes it happens that you cannot edit or delete your recurring tasks. This issue can either affect your preset “Rise and Shine” and “Wind Down”...

Sometimes imported events or to-dos from your Calendar or Reminders app are flashing, keep appearing and disappearing or uncheck themselves in Str...

Sometimes imported events or to-dos from your Calendar or Reminders app appear duplicated in Structured. This can usually be fixed easily. In case...

Sometimes when creating tasks or events on Mac, after adding them they don't show up in your timeline but on your other devices. This issue can be res...

If your music stops playing when checking off tasks or adding new tasks in Structured, your app version is probably outdated. Please ensure to update ...

It may sometimes occur that the Structured Pro version you purchased is missing, for example, after switching devices or changing your Apple ID. Howev...

Sometimes users face issues when trying to upgrade to Structured Pro for the first time. Luckily, this can be fixed easily! Usually, a restart of your...

In rare cases, the Structured app shows an incorrect date, meaning the date does not match the weekday. Usually, this can be fixed easily. First, ensu...

Recently, a few users experienced issues in terms of freezes when using Structured on macOS Monterey 12.6 and 12.7 . The freezes appear as soon a...

Sometimes users experience issues downloading the Structured app onto their devices. This might be due to an outdated operating system, or because the...